--- title: How to Create a New Message Flow description: Message Flows are a functional, stepped communication program that allows a studio to structure communications for prospects. To go to Message Flows ​ To create a Message Flow 1. Click the Message --- [Skip to content](https://support.kicksite.com/migration/how-to-create-a-new-message-flow#main-content) English Show submenu for translations [Contact us](https://support.kicksite.com/migration/kb-tickets/new) ![Kicksite\_Logo\_Primary\_Color.png\]](https://support.kicksite.com/hs-fs/hubfs/Kicksite_Logo_Primary_Color.png?height=40&name=Kicksite_Logo_Primary_Color.png) - [Default HubSpot Blog](https://5146659.hs-sites.com/) Open main navigation Close main navigation - [Default HubSpot Blog](https://5146659.hs-sites.com/) - English Show submenu for translations - [Contact us](https://support.kicksite.com/migration/kb-tickets/new) - Contact us Contact us Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://support.kicksite.com/migration) 2. [Communications](https://support.kicksite.com/migration/communications) 3. [Message Flows](https://support.kicksite.com/migration/communications#message-flows) # How to Create a New Message Flow *Message Flows* **are a functional, stepped communication program that allows a studio to structure communications for prospects.** **To go to Message Flows** 1. Click on **Communications**. 2. Click the Messages menu and click **Message Flows**. ![](https://hf-files-oregon.s3.amazonaws.com/hdpkicksite_kb_attachments/2018/05-14/b08e49d3-bac1-4015-81d6-7a04d4e8f312/mf1.png) ​ **To create a Message Flow** 1\. Click the Messages menu and click **New Message Flow**. 2\. In the Name field, type a name for the Message Flow. 3\. In the Description field, give the Message Flow a brief description. 4\. In the Audience field, choose your audience. ![](https://hf-files-oregon.s3.amazonaws.com/hdpkicksite_kb_attachments/2018/05-14/3c78a6a8-1097-4925-b677-c0dccfb1e3a6/mf2.png) ​ - After the prospect graduates to the Appointment stage, he or she will no longer receive messages for a lead. - The same is true when a prospect becomes a trial student; they will no longer receive messages about scheduling an appointment with the studio. - Any Message Flows with Lead selected will go to all leads unless you apply a filter. ![](https://hf-files-oregon.s3.amazonaws.com/hdpkicksite_kb_attachments/2018/05-14/88612ec0-2db1-45f8-88d0-96407183fa9f/mf3.png) ​ **To edit the Message Flow** After a Message Flow is created, it will show on the screen as a summary. 1\. The message flow can be edited by clicking on the **Edit** link to the far right (not shown). ![](https://hf-files-oregon.s3.amazonaws.com/hdpkicksite_kb_attachments/2018/05-14/03230ae4-e19f-4726-87a2-f6a4d5f164b4/mf4.png) ​ 2\. To add a step to the Message Flow, click on **Add a Step**; the screen below appears. ![](https://hf-files-oregon.s3.amazonaws.com/hdpkicksite_kb_attachments/2018/05-29/f175383c-2193-4717-ad30-0fe169aff7a7/flows.PNG) ​ 3\. Enter the title of the Message Flow int he Step Title field. 4\. Enter the subject of the Message Flow in the Subject field. 5\. Enter the stages based on when they will be sent out: - Send Immediately - Schedule for Later ![](https://hf-files-oregon.s3.amazonaws.com/hdpkicksite_kb_attachments/2018/05-14/4b9fcbca-26ce-456a-9b1a-6b6364a58024/mf6.png) ​ - The message can be sent via SMS or email. - Each step can be set up differently, including the method of delivery. - If the message is an email, you can send an attachment to the prospect. - [A Beginners Guide to Kicksite](https://support.kicksite.com/migration/a-beginners-guide-to-kicksite) - [Video Library](https://support.kicksite.com/migration/video-library#main-content) - [Training Tutorials](https://support.kicksite.com/migration/video-library#training-tutorials) - [Students](https://support.kicksite.com/migration/students#main-content) - [Student FAQ](https://support.kicksite.com/migration/students#student-faq) - [Managing Students](https://support.kicksite.com/migration/students#managing-students) - [Memberships](https://support.kicksite.com/migration/students#memberships) - [Student User Experience](https://support.kicksite.com/migration/students#student-user-experience) - [Tools](https://support.kicksite.com/migration/tools) - [Communications](https://support.kicksite.com/migration/communications#main-content) - [General Announcements](https://support.kicksite.com/migration/communications#general-announcements) - [Automated Alerts](https://support.kicksite.com/migration/communications#automated-alerts) - [Message Flows](https://support.kicksite.com/migration/communications#message-flows) - [Settings](https://support.kicksite.com/migration/settings#main-content) - [Managing Employees](https://support.kicksite.com/migration/settings#managing-employees) - [Programs](https://support.kicksite.com/migration/settings#programs) - [Memberships](https://support.kicksite.com/migration/settings#memberships) - [Account Information](https://support.kicksite.com/migration/settings#account-information) - [Prospects](https://support.kicksite.com/migration/prospects#main-content) - [Adding Prospects](https://support.kicksite.com/migration/prospects#adding-prospects) - [Managing Prospects](https://support.kicksite.com/migration/prospects#managing-prospects) - [Attendance](https://support.kicksite.com/migration/attendance#main-content) - [Managing Attendance](https://support.kicksite.com/migration/attendance#managing-attendance) - [Tracking Attendance](https://support.kicksite.com/migration/attendance#tracking-attendance) - [Biz-Builders](https://support.kicksite.com/migration/biz-builders#main-content) - [Biz-Builder FAQ](https://support.kicksite.com/migration/biz-builders#biz-builder-faq) - [Leads](https://support.kicksite.com/migration/biz-builders#leads) - [Profit Items](https://support.kicksite.com/migration/biz-builders#profit-items) - [Agreements and Waivers](https://support.kicksite.com/migration/biz-builders#agreements-and-waivers) - [Finance](https://support.kicksite.com/migration/finance#main-content) - [Invoices](https://support.kicksite.com/migration/finance#invoices) - [Billing](https://support.kicksite.com/migration/finance#billing) - [The Vault](https://support.kicksite.com/migration/finance#the-vault) - [Finance FAQ](https://support.kicksite.com/migration/finance#finance-faq) - [Managing Events](https://support.kicksite.com/migration/managing-events#main-content) - [Belt Testing Events](https://support.kicksite.com/migration/managing-events#belt-testing-events) - [General Events](https://support.kicksite.com/migration/managing-events#general-events) - [Default HubSpot Blog](https://5146659.hs-sites.com/) [![Kicksite Logo](https://support.kicksite.com/hs-fs/hubfs/Transparent%20Horizontal-1.png?width=2000&height=382&name=Transparent%20Horizontal-1.png "Kicksite Logo")](http://kicksite.com) kicksite.net Help Center Copyright © 2026, Kicksite